AI Chatbots & Assistants
AI chatbots that know your business
Assistants that answer from your own documents, website, and policies — and say so when they don't know.
What this looks like
We build AI chatbots and assistants grounded in your own content, so they answer customers and staff accurately, cite where each answer came from, and hand off to a person when they should.
Answers from your content
Grounded in your documents, website, and knowledge base — not the open internet.
Shows its sources
Every answer links back to where it came from, so people can check it.
Knows its limits
Hands off to a person, or captures the lead, when a question is outside what it should answer.
Not a generic chatbot
A generic chatbot answers confidently from whatever it absorbed on the internet, which is how businesses end up with a bot that invents a refund policy. Ours retrieve the answer from your own material first and are built to decline rather than guess.
We use this approach across our own products — Phansora's research tools cite a source for every claim — and bring the same discipline to yours.
Where businesses use them
On a website, to answer the same twenty questions your staff answer every day, and to capture a lead at 11 p.m. when nobody is in the office. Internally, so staff can ask the handbook, the product catalogue, or the procedures manual and get an answer with a page number.
Common questions
Will the chatbot make things up?
It's built to answer only from your approved content, to cite its source, and to say it doesn't know — or hand off to a person — when the answer isn't there.
What content can it learn from?
Your website, PDFs, documents, help articles, product data, and policies. We set up a way to keep it current when that content changes.
Is our data kept private?
Yes. Your content is used only to answer your users' questions, and we choose AI providers and settings that don't train their models on your data.
Explore other services
Tell us what you need built
Send a note about the project. You’ll get an honest read on the right approach — and a fixed price to do it.